Refund Policy

Refunds
We offer a 30 day money back guarantee! If you are not satisfied with your product(s) we will issue you a full refund for the cost of your order. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

A credit will automatically be applied to your credit card or original method of payment, within 72 hours.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@thebellafaccia.com.

Exchanges
If you need to exchange it for the same item, send us an email at info@thebellafaccia.com and you will be notified where to send your item(s)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.